WARRANTY + CORE RETURNS

our guarantee to you

  • Parts must be returned within 90 days of original purchase date.

  • By purchasing parts from Papio Valley Auto Parts, you agree to our terms and conditions.

  • We will only load picked up parts in trucks & transit vans. 

Core Returns:

It is the customer’s responsibility to have the original invoice.  All cores must be returned within 90 days of the original purchase date.  Cores must be returned to Papio Valley Auto Parts Inc.  Cores must be “part for part” meaning same make/model/type of part that was originally sold to the customer.  If the same part core is not returned, no credit will be given.  A full credit will be given unless there is certain damage to the core.

The original invoice is required for all refunds.  Refunds will be issued in the form of a check and will be mailed to the original purchaser within 10 days from the return date.  Checks are mailed from Omaha, NE.

Refundable Items: there is a 30% restocking fee that will be charged for parts that have built in labor costs.  Labor fees/costs are non-refundable.  Warranties are non-transferrable.

Specially shipped orders are non-refundable.  Items ordered, shipped overnight, or express shipped are non-refundable. 

All mechanical parts must be installed by an ASE certified mechanic for validity of warranty.

90 day limited parts warranty on mechanical parts DOES NOT INCLUDE LABOR.  Defective parts must be assembled and returned as purchased for warranty validity.

Engine warranty covers long block only. Items left on engine assemblies are free of charge and are not covered under the 90-day parts warranty.  These items are left on the engine assembly for exchange convenience, the customer must replace with their original parts at the customer’s expense.

Fluid and oil leaks are not covered under the 90-day parts warranty on any mechanical parts.

All fluids, filters, and retention seals must be replaced to assure validity of warranty.

We offer a 1 to 1 exchange if applicable to purchase.

Extended parts and/or labor warranties are not available at this time.

The seller, Papio Valley Auto Parts, Inc, hereby expressly disclaims all warranties, either expressed or implied, including any implied warranty or merchantability or fitness for a particular purpose.  Papio Valley Auto Parts, Inc, neither assumes nor authorizes any person to assume for it any liability in connections with the sale of any parts. We are not responsible for any loss caused from installation, removal, repair, replacement, or use of our merchandise.  Our liability from all causes is limited to the value to the goods sold or furnished.  If goods are defective, we will not be responsible beyond the value of the respective price sold, nor will we, in any way, be responsible for any damage or express occasioned by defective goods.  Papio Valley Auto Parts, Inc does not cover any inconveniences, rental cars, loss of time, loss of use of vehicle, towing expenses, installation expenses, or consequential expenses due to the purchase of your parts.